PRIVACY POLICY OF VODINI AND ITS GLOBAL SUBSIDIARIES.
DISCLAIMER: THIS PRIVACY POLICY IS ASSOCIATED WITH THE VODINI SERVICES PROVIDED BY VODINI LIMITED AND ITS SUBSIDIARIES IN THE UNITED STATES
AND IS ONLY APPLICABLE TO CUSTOMERS LOCATED IN, OR VODINI SERVICES GOVERNED BY THE APPLICABLE LAWS OF THE UNITED STATES. VODINI WILL COMPLY
WITH ALL APPLICABLE PRIVACY LAWS GOVERNING VODINI SERVICES PROVIDED IN OTHER JURISDICTIONS. FOR CUSTOMERS PURCHASING ANY OTHER SERVICES
FROM VODINI OR ANY OF ITS AFFILIATES, INCLUDING BUT NOT LIMITED TO VODINI AUSTRALIA AND VODINI PHILIPPINES OR ANY VODINI AFFILIATES IN THE EU,
PLEASE SEE THE PRIVACY POLICY CONTAINED ON THE APPLICABLE WEBSITE OF THAT PROVIDER.
EFFECTIVE DATE: ALTHOUGH VODINI RESERVES THE RIGHT TO CHANGE THIS PRIVACY POLICY AT ANY TIME (SEE "HOW WILL I KNOW IF VODINI CHANGES THE PRIVACY
POLICY" BELOW), THIS POLICY WAS LAST UPDATED ON AUGUST 30, 2005.
("VODINI") respects your privacy and is committed to the protection of your personally identifiable information. This Privacy Policy
has been designed to ensure that the privacy of the information we obtain in the normal course of providing our services is respected and maintained.
What is “Personally Identifiable Information”?
“Personally Identifiable Information” consists of information that can be associated with a specific individual or entity, or permits
the individual or entity to be contacted either physically or online. This information includes, for example, a customer’s name, address,
telephone number and e-mail address.
Why Does VODINI Collect Personally Identifiable Information?
VODINI recognizes that any personal information is very important to you, and that you should have a right to control the use and dissemination
of that information. Therefore, VODINI collects Personally Identifiable Information for a variety of purposes, all geared toward making your experience
as a customer or prospective customer a positive one. VODINI may collect and use Personally Identifiable Information for any of the following purposes:
- To provide and/or change service you request to purchase;
- To bill you, run credit checks, or to initiate debt collection;
- To provide you with Customer Service;
- To ensure that our website is customer friendly, informative and easy
to access;
- To create new services that may be of interest to you;
- To protect our customers, employees or property (e.g., to investigate
fraud, harassment or other types of illegal activity);
- To anticipate and resolve problems with your VODINI service; and
- To inform you of new products, promotions or other marketing initiatives.
Typically, VODINI will provide you with a choice to opt out of our marketing activities. If no opt-out choice is available, please contact VODINI at
the address or telephone number listed in the “Contact Us” portion of this Privacy Policy and a VODINI representative will process
your request. Once your opt-out request has been processed, VODINI will respect your request to decline to receive further direct marketing communications.
Will VODINI Disclose My Information to Any Third Parties?
The information collected by VODINI will only be used internally at VODINI, subject to the limited circumstances listed below. Unless you give us
your express consent, VODINI will not disclose your information to third parties who want to market products to you. When VODINI uses agents, contractors
or other third parties to perform services on its behalf, and those third parties have access to your Personally Identifiable Information, VODINI
will require that those third parties are subject to a confidentiality agreement so that your information is protected.
What are the Limited Circumstances under which VODINI Will Disclose Personally Identifiable Information to Third
Parties?
VODINI may be required to disclose your Personally Identifiable Information to comply with applicable law. For example, VODINI may be required to
disclose certain information under a subpoena, a court order, or as required by a regulatory or administrative agency (e.g., in response to a customer
complaint). Additionally VODINI may disclose this information if we, in good faith, believe that this information is necessary to identify, contact
or bring legal action against individuals who may be a threat to public safety or interfering with VODINI network, services or our customers.
If VODINI decides to stop providing VODINI Service or sell or transfer parts of its business to unaffiliated companies, VODINI will provide only
that portion of your Personally Identifiable Information that will allow these companies to offer you the same or similar services or as to accomplish
our business objectives. Be assured that these unaffiliated companies will be bound by confidentiality requirements and will be obligated to
keep VODINI customer information confidential.
How Does VODINI Collects Personally Identifiable Information?
VODINI collects Personally Identifiable Information in various ways, such as over the phone, over the Internet (if you transact with us on-line),
or when you complete an application form for one of the products or services that we offer or promote. VODINI collects personal information directly
from you at the time when you apply for VODINI Services. VODINI may also collect personal information from third parties such as:
- credit reporting agencies;
- suppliers of telecommunication services (e.g., other telecommunications and information service providers); or
- other entities who supply services to us related to the provision of telecommunication services provided to you.
If you do not want VODINI to have your Personally Identifiable Information, please do not submit it VODINI. Be advised, however, that this may interfere
with VODINI’s ability to effectively resolve any customer service related issues you may have.
What About Personally Identifiable Information Specific to Internet Services, the VODINI Services, or the
VODINI Website?
For users of VODINI’s internet services, VODINI Services, or for those individuals that access VODINI’s website or web-based tools
via the internet, VODINI may store information on your computer in the form of a “cookie” or similar file. Cookies allow VODINI to
conduct additional market research into the users of our website and products, and will allow us to develop ways to improve our websites and services.
If you do not want a “cookie” or similar file stored on your computer, VODINI recommends that you consult with your internet browser
instructions or “help” command to erase, block or monitor the cookies attached to your hard drive.
Additionally, from time to time, VODINI collects information about visits to our website, session lengths, bit rates and the number of messages
and bytes passed. This internet usage data is not resold, and is only used on a macro scale (i.e., aggregate basis) to evaluate the VODINI website.
VODINI may also contract with third parties that use Web Beacons on the VODINI website. These Web Beacons are used to track the performance of
our marketing efforts with respect to the VODINI services and no personally identifiable information is collected in the process.
VODINI will not read your outgoing or incoming e-mail, private chat or instant messages. Subject to applicable law, VODINI may store messages
for a brief period of time and could be compelled to disclose those messages to comply with applicable law as described in the section titled
“What are the Limited Circumstances Under Which VODINI Will Disclose Personally Identifiable
Information to Third Parties?”
Does VODINI Use Any Security Measures to Ensure the Privacy of my Personally Identifiable Information is Maintained?
Yes. VODINI takes all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored
in a secure environment accessed only by authorized persons, and uses Secure Socket Layer (“SSL”) software to provide secure sessions
for our visitors.
Can I Access The Personally Identifiable Information I Have Provided to VODINI?
Yes. VODINI will allow you to review or update the available personally identifiable information that VODINI received directly from you (not from
any third parties) by accessing your account online, or by contacting VODINI at the address or telephone number listed in the "Contact
Us" portion of this Privacy Policy. In order to ensure your privacy is maintained, VODINI may ask for information to verify your identity
prior to granting you access to your information.
How Will I Know if VODINI Makes Changes to the Privacy Policy?
In the event that VODINI makes material changes to this policy, VODINI will notify the subscriber via the email address provided to VODINI
How Can I Submit A Privacy Complaint to VODINI?
Please submit any complaints about breaches of your privacy in writing by contacting VODINI at the address or fax number listed in the "Contact
Us" portion of this Privacy Policy:
What About the Protection of Children?
VODINI does not actively or knowingly collect any Personally Identifiable Information from individuals under 18 years of age. Where appropriate,
VODINI will instruct children not to submit such information to our website advertisements without the consent of a parent or guardian. If a parent
or guardian is concerned that a child may have submitted Personally Identifiable Information to VODINI without their consent, that parent or guardian may
contact VODINI at the address or telephone number listed in the "Contact Us" portion of this Privacy Policy and request that this information
be removed from our files.
Contact Us
As previously described in this Privacy Policy, VODINI's Customer Service Department is available to assist you with any privacy concerns you may
have. Contact information follows:
Mailing Address:
VODINI CUSTOMER CARE CENTER
4th Floor, Spirit of Communications Center,
106 C. Palanca Street, Lepaspi Village,
Makati City, PHILIPPINES
Attn: EXECUTIVE OFFICE
Voicemail and Fax Number: 1-206-666-2727
E-mail: care@vodini .net
You may also e-mail VODINI directly through the VODINI website at www.vodini .net,
then click on "Contact Us".
